1. General information
This Privacy Policy explains how Glass Construct collects, uses, stores and protects the personal data of individuals who access the glassconstruct.ro website, request a quotation, send a message through the contact form, contact us by phone or email, or otherwise interact with us through available communication channels. We respect the confidentiality of personal data and undertake to process it in accordance with the legislation applicable in Romania and the European Union, including Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data.
2. Data controller
The controller of the personal data processed through this website is Glass Construct. For any request regarding data protection, the exercise of legal rights or clarifications about how we use the information collected, you may contact us using the contact details published on the website. The email address for data protection related communications is: contact@glassconstruct.ro.
3. Categories of data collected
Depending on how you use the website, we may collect and process the following categories of data: full name, email address, phone number, city, address or other details necessary for preparing a quotation or carrying out a project, the content of messages sent through contact forms, as well as any other information that you voluntarily choose to send us.
In addition, certain technical data may be collected automatically through your use of the website, such as IP address, browser type, operating system, device type, pages visited, session duration, traffic source, date and time of access, and other statistical information resulting from cookies or analytics tools.
4. Methods of data collection
Personal data may be collected directly from you when you fill in the contact form, request an offer, send a message, call the phone number displayed on the website, send an email or communicate with us through external platforms. Some data is collected automatically through the normal functioning of the website, hosting servers, technical modules and third-party services used for analytics, security and performance.
5. Purposes of processing
The data collected is processed in order to respond to received requests, prepare personalized quotations, provide information about our services and products, communicate efficiently with potential and existing clients, administer and secure the website, carry out internal analysis, improve user experience and comply with applicable legal obligations.
We may also use the data to manage commercial requests, schedule technical visits, provide information about works, materials, execution stages, appointments or answers to questions related to the services offered by Glass Construct.
6. Legal basis for processing
Depending on the context, data processing is carried out on the basis of one or more legal grounds: the data subject’s consent, the necessity of taking steps at the request of the data subject before entering into a contract, performance of a contract, compliance with a legal obligation or the legitimate interest of the controller, such as website administration, abuse prevention, defense of rights and service improvement.
7. Disclosure of data to third parties
We do not sell or rent personal data to third parties. Data may be disclosed only to service providers who assist us in operating the website and carrying out our business, such as hosting providers, IT services, technical maintenance, email services, traffic analytics, accounting, legal consultancy or other contractual partners, strictly to the extent necessary.
In certain situations, we may also disclose data to public authorities, competent institutions or supervisory bodies if there is a legal obligation, a legitimate request, or if this is necessary for the defense of a right in court or in an administrative procedure.
8. International data transfers
To the extent that we use services or providers that may process data outside the European Economic Area, we will take the necessary measures to ensure that transfers are carried out lawfully, on the basis of appropriate safeguards and in compliance with the standards required by applicable data protection legislation.
9. Data retention period
Personal data is retained only for the period necessary to fulfill the purposes for which it was collected, and afterwards where there is a legal archiving obligation or a justified legitimate interest. For example, messages sent through contact forms may be retained in order to answer requests, maintain internal records and defend our rights, while documents related to business relations may be stored for the period required by tax, accounting or commercial legislation.
10. Data security
We implement reasonable technical and organizational measures to protect data against unauthorized access, misuse, loss, destruction, alteration or unauthorized disclosure. These measures may include access control, technical updates, internal procedures, monitoring and other methods appropriate to the level of risk.
However, no IT system and no internet transmission can be guaranteed to be completely secure. Therefore, although we make reasonable efforts to protect information, we cannot guarantee the absolute security of data transmitted online.
11. Cookies and similar technologies
The website may use cookies and similar technologies for the proper functioning of pages, remembering user preferences, producing statistics, measuring performance and optimizing browsing experience. Some cookies are strictly necessary for the functioning of the website, while others may be used for analytical or marketing purposes depending on the configuration implemented on the website.
Users may control, block or delete cookies from their browser settings. Disabling certain cookies may affect the normal functioning of some sections of the website.
12. Data subject rights
Under the conditions provided by law, you have the right of access to personal data, the right to rectification, the right to erasure, the right to restriction of processing, the right to data portability, the right to object, the right to withdraw consent where processing is based on consent, and the right not to be subject to an individual decision based solely on automated processing, where applicable.
You also have the right to lodge a complaint with the competent data protection authority if you believe that the processing of your data is carried out in breach of the applicable legislation.
13. Children’s data
Our website and services are not directly intended for children. We do not knowingly collect personal data from children without the consent of the legal representative where required by law. If we discover that data relating to a child has been collected improperly, we will take the necessary steps to delete it within a reasonable time.
14. Links to third-party websites
The website may contain links to other websites, applications or external platforms. We do not control these resources and are not responsible for their content, privacy policies or data processing practices. We recommend that users review the specific policies of each third-party website they access.
15. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy periodically in order to reflect legislative, operational, technical or commercial changes. The updated version will be published on this page and will take effect from the date of publication. We recommend checking this section regularly to stay informed about any changes.
16. Contact
For questions, requests regarding personal data or the exercise of legal rights, you may contact us at: contact@glassconstruct.ro. We will review each request and respond within the period required by applicable legislation.